The Region of Queens has lifted the boil water advisory for users of the water utility.

The boil-water advisory has been in place around the Liverpool area since the treatment station was struck by lightning Aug 9.

The municipality is now exploring how to compensate the affected users for the inconvenience.

A resident asked if the Region would be issuing a refund to help people offset the increased power costs of boiling water as well as account for money spent on bottled water during the public comment period of the September 12 council meeting,

Initially, Mayor Darlene Norman said the Region of Queens wouldn’t be providing a refund because the utility is its own legal entity and rates are set by the Nova Scotia Utility and Review Board. However, that stance seems to have softened at the Sep 26 council meeting.

Norman says the Region can’t simply give money back to users. They need permission from the Nova Scotia Utility and Review Board, the body responsible for regulating the water utility.

“Of course, there’s not going to be a perfect solution to any of this," said Norman. "However, council decided that we are going to have staff request from the UARB a 70 percent reduction on the consumption rate.”

Norman says if the ask is approved then the reduction will be applied to the next bill.

“May not really indicate how much water people consumed during this period because this period crossed over two bills,” said Norman. “There’s, I believe, 23 days on the last bill that was just issued and the upcoming bill which goes out in late December, payable January, would have like, another 20 odd days on it.”

Throughout the boil-water advisory Cowie well was available to supply fresh, potable water to residents.

The boil water order was lifted just after 11:00am Thursday Oct 5 once the municipality confirmed that water quality production issues have been resolved, and the Water Utility is again meeting regulatory requirements.

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